| Home > Business Support
Services > Desk Care > Technical Solution Description |
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| DeskCare will cover IT requirements
ranging from; installing, repairing operating systems,
networks and hardware, with support on all products
and services, which includes Microsoft software and
applications such as the Microsoft Office suite. |
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| Full application set-up and
configuration, including: |
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Operating
Systems installation and configuration support |
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Patch and upgrade
support |
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Application fault
diagnosis & remote repair |
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LAN fault diagnosis
& remote repair |
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Hardware fault
diagnosis |
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| How to use, implement and
deploy: |
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Operating
systems |
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Applications |
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Networks |
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Hardware |
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General PC Hardware
support covering fault diagnosis and isolation |
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| For the following products: |
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| Software Support |
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Microsoft
software and applications |
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Microsoft Word,
Excel, Outlook, PowerPoint, Publisher & Front
page |
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| Hardware Support |
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PC hardware
fault diagnosis |
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Printer support
and fault diagnosis |
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LAN Support and
fault diagnosis |
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Modem/Router
support and fault diagnostics. |
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